If you see this page, please update your Messenger settings to ensure that the buttons will work properly in your messages.

Here's how to fix it in just 4 clicks!

1. Open the Messenger app on your mobile device and click the 3 lines on the top left corner

Step 1

2. Click on the gear icon at the top right corner of the menu, next to your user name

Step 2

3. Scroll down and click on “Photos & media”

Step 3

4. Enable the second option “Open in external browser”

Step 4

And that’s it! Now when you click on a link you’ll be directed to your browser and should be able to collect any reward with ease.

If you continue to experience issues with claiming gifts through Messenger after following these steps, please contact our support team through the app.

Good luck!